Shipping Policy

Effective Date: 04/28/2026

At RauriGlow, we are committed to providing a smooth and reliable shipping experience for our customers. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase beauty and health products from our online store.

Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully received. Processing times may vary depending on product availability, supplier processing times, holidays, or high order volume.

Because RauriGlow operates using a dropshipping model, some products may ship directly from third-party suppliers or fulfillment partners.

Shipping Times

Estimated delivery times may vary depending on the product, supplier location, shipping carrier, and customer location.

Typical estimated shipping times are:

United States: 7–20 business days
International Orders, if available: 10–30 business days

Please note that delivery times are estimates only and are not guaranteed.

Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your order. Promotional free shipping offers may be available from time to time.

Multiple Shipments

Because products may be fulfilled by different suppliers, your order may arrive in separate packages and at different times. You will not be charged additional shipping fees for split shipments unless clearly stated at checkout.

Tracking Information

Once your order has shipped, tracking information may be provided by email when available. Please allow a few business days for tracking updates to appear after your package has been shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. RauriGlow is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at Support@rauriglow.com. We will do our best to update the address before the order is processed, but changes cannot be guaranteed once fulfillment has begun.

Lost, Delayed, or Stolen Packages

RauriGlow is not responsible for delays caused by shipping carriers, customs, supplier issues, weather, holidays, or circumstances outside of our control.

If your package appears lost or significantly delayed, please contact us at Support@rauriglow.com, and we will assist you in reviewing the tracking information and contacting the appropriate carrier or supplier when possible.

Once an order is marked as delivered by the carrier, RauriGlow is not responsible for stolen or missing packages.

Customs, Duties, and Taxes

For international orders, customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country. These fees are not included in the product price or shipping cost unless otherwise stated at checkout.

Contact Us

For questions about your order or shipping, please contact us:

RauriGlow
Seattle, WA, United States
Email: Support@rauriglow.com